Enormous progress has been made, but health care quality, safety, and outcomes remain far too variable—and patients’ priorities and well-being too often don’t receive the attention they merit. In response, UHF is working to help train quality improvement leaders, promote best practices in patient and family engagement, improve quality measurement, increase reliability and efficiency, and foster innovation in care delivery.

Current initiatives:
Children's Health Initiative
Family Caregiving
Innovation Strategies
Medicaid Institute
Quality Institute

  • Nov. 1, 2021 | Pooja Kothari, RN, MPH,  Kevin Mallon, MSW,  Lynn Rogut, MCRP,  Joan Guzik, MBA 
    Pain Points Along the Journey from Skilled Nursing Facility to Home: Patient and Caregiver Perspectives

    Building on a longstanding commitment to improving care transitions, UHF surveyed patients and family caregivers who had recently experienced a discharge to home from a skilled nursing facility. This report presents the responses and the surveys themselves, looking at transition planning and patient preparation, patient education about medication, experience after discharge, and some of the effects of COVID-19.

  • Aug. 24, 2021 | Carol Levine 
    When Improving Patient-Provider Communication, Don’t Forget the Family Caregiver

    In this new commentary, Carol Levine discusses how a tool such as How’s My Health Dashboard can support conversations between patients and their caregivers and, in turn, enhance their interactions with providers about issues of health and well-being.

  • July 22, 2021 | Suzanne Brundage,  Chad Shearer,  Sarah Scaffidi,  Lee Partridge 
    Profiles in Integrated Family Care

    Profiles of five providers that work in very different settings but all are actively implementing elements of the “Integrated Family Care” model.