United Hospital Fund staff will be working remotely until further notice.
The toll of the COVID-19 pandemic has been immeasurably devastating—and perhaps the only way to find a silver lining is to heed the important lessons learned from the tragedy and use them to drive long-term change.
UHF's experts help make sense of our changing health care system.
UHF is a hub of activity—policy research, data analysis, stakeholder convenings, grantmaking, and more. See our newsletters for updates on the work most relevant to you.
Webinar discussing partnerships between health care providers and community organizations to address food insecurity in New York. Free to attend.
What we're accomplishing with your donations.
Some consumers who gained health insurance coverage through the Affordable Care Act and the New York State of Health marketplace—particularly those with limited English proficiency and/or low health literacy—are confused about how to access their health benefits. Some do not know how to use an insurance card, do not realize they need to select a primary care provider and make an appointment to receive care, and do not understand how the claims process works. This project will develop and test a consumer education intervention to increase the use of primary care. The educational materials will be available in English, Spanish, Bengali, Chinese, Arabic, and French, and they will be tested with three separate groups of consumers using different methods and presenting the information at different points in time. Outcomes will be compared across the three cohorts to assess which intervention is most effective in connecting subjects to care—and the findings will be broadly disseminated.