This website is operated and maintained by the United Hospital Fund, a nonprofit health services and research organization whose mission is to improve health care for the people of New York.
What Personal Information Does the United Hospital Fund Collect?
In general, you can visit our site without disclosing any personal information. The United Hospital Fund does not collect any personal information about you without your consent. If you make an online donation, purchase a publication, or register for a conference or event, we ask you to provide the basic information necessary to process such requests, including:
- Mailing and billing address
- Phone number
- Email address
- Credit card information (type of card, account number, expiration date)
If you choose to sign up for any of our newsletters, or indicate your areas of interest, we ask you to provide your contact information.
How Does the United Hospital Fund Use Personal Information?
The United Hospital Fund uses the personal information you supply for the purpose stated at the time it is collected (e.g., to process a donation, publication order, event registration, or subscription). In addition, we will add your name to our general mail database, and occasionally we will mail you information about Fund projects and activities, publications, conferences, and fundraising solicitations. The information we collect may also be used as the basis for follow-up emails with acknowledgments and periodic updates on the United Hospital Fund's activities.
Annually, the United Hospital Fund includes in its written appeals for support a means for both new and continuing donors to inform the Fund that they do not want their name and address shared outside the Fund. Other than the possible sharing of the resulting list and the following exceptions, the United Hospital Fund never shares, trades, sells, or otherwise discloses personal information to third parties:
- We supply the information to the electronic bankcard processors and digital trust services that enable the Fund to process donations, event registrations, and publication orders on line. The United Hospital Fund does not see or retain credit card information. In addition, for book orders, we supply only your name and address to a book fulfillment vendor, if we are currently using one. Under their agreements with us, these third-party partners may not retain, share, store, or use personal information for any secondary purposes.
- We provide the information to our agents, outside vendors, or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, etc.).
- We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.
What Other Information Does the United Hospital Fund Collect?
To monitor website performance and to improve our site, the United Hospital Fund collects and analyzes aggregate reports about web traffic using a third-party service. The information collected includes IP address of the user, domain of the user, URLs visited, date/time visited, time spent on the site, and documents downloaded. We do not use this service to gather, request, record, require, collect, or track any Internet users' personally identifiable information.
Is the Site Secure?
The United Hospital Fund has established and maintains reasonable procedures to protect the confidentiality, security, and integrity of personal information collected by this site. Credit card orders are processed over a secure platform using encryption technology. Other measures we take to ensure the security of personal information include using firewalls to prevent unauthorized access to the stored information, housing internal computer systems in a highly secure building to provide additional protection against unauthorized access and changes to stored information, and restricting access to stored information to only those employees who are involved in processing transactions or at your request.
Every secure page on the United Hospital Fund's website has been secured with a digital certificate. This is shown via the "site certificate" that is resident on the first page of the order form. To view this certificate, click on the image or the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will appear. If you are using Internet Explorer, click on the word "Certification Path" to verify that you are on the United Hospital Fund's web site. Click on "General" to verify the site certification authority.
How Can I Remove My Name from the United Hospital Fund's Lists?
If at any time you would like to be removed from our physical mailing list (e.g., to receive printed materials), please send an email message to [email protected] or write to the Communications Division at the address below. To be removed from ALL email mailing lists, please send an email message to [email protected] with "unsubscribe" in the subject line or message.
If you wish to review, update, or change personal information that you have supplied to the United Hospital Fund (such as a change in address), please contact [email protected], call 212-494-0771, or write to Communications Division, United Hospital Fund, 1411 Broadway, 12th Floor, New York, NY 10018-3496.
How Will I Know If This Privacy Statement Has Changed?
If you have any questions about this privacy statement, the practices of the United Hospital Fund, or your experience with this website, please contact [email protected], call 212-494-0771, or write to Communications Division, United Hospital Fund, 1411 Broadway, 12th Floor, New York, NY 10018-3496.
This privacy statement is effective as of September 9, 2009. (c) United Hospital Fund. All rights reserved.
Resources for family caregivers and health care providers are available at our Next Step in Care website.